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The Intern: ICT Technical Support has become available. The intern will actively contribute to meaningful projects and work closely with a mentor and with senior leadership within the ICT business unit. The successful candidate will report to the Manager: Information and Communications Technology.

Responsibilities:

• Assist with troubleshooting IT hardware, software, network, backups, and provide technical support;
• Provides daily on-site support on the usage of software and hardware to the end-users;
• Help to ensure that information and communication technology (ICT) equipment is in good working condition and assists with maintenance and minor repairs;
• Assist in the installation of in-house software and related upgrades;
• Respond to end-user needs regarding Email, Microsoft 365, network access;
• Support equipment inventory and ICT Unit record-keeping;
• Assist in minor administrative tasks
• Perform other duties as tasked and deemed necessary for the overall delivery of the business unit´s activities

Requirements:

• Grade 12 (NQF level 4);
• National Diploma or Degree in: Computer Science, Information Technology;

NB. PC Engineering/ A +, Networking, Office 365 and security plus will be an added advantage.

Skills and Competencies

• Familiar with installation of software, troubleshooting of hardware/laptops, printers;
• Basic understanding of cybersecurity and cloud computing;
• Basic understanding of software development, programming or data analytics concepts;
• Excellent analytical and problem-solving skills;
• Ability to work well with other team member;
• Strong work ethic and attention to detail;
• Excellent written and verbal communication skills;
• Organised and reliable;

How to Apply

Please submit the following:

• Comprehensive CV.
• Certified copies of ID and Qualifications.
• Telephone details and e-mail addresses of three contactable referees.

A motivation letter and the above-mentioned documents must be sent via email to: recruitment@cge.org.za

Please note:

• No late applications will be accepted.
• Correspondence will be limited to the short-listed candidates only.
• Applicants with a foreign qualification must submit a SAQA evaluation report of their qualification.
• Preference will be given to South African citizens.
• All shortlisted candidates will be subjected to background checks and competency assessment.

Enquiries (Not Applications): Ms. Mesele Matlala: HR Manager Tel: 011 403 7182 Closing date: 13 October 2022

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