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Gemalto is now taking applicants for their Customer Service Learnership. The customer Service will be based in thier Johannesburg Office.

The learner will receive a 12 month learnership program in Project Management. The learner will report to the Customer service Manager for their day to day duties and the facilitator for the learnership program.

Main activities/tasks

• To support the customer service team
• General assistance and ad-hoc tasks in the department including, but not limited to:
• Order processing
• Order archiving
• Audit preparations
• Follow-ups with internal stakeholders i.e. logistics, sales and technical etc.
• Issue DHL despatching
• Prepare customer reports as and when required
• Prepare PFI
• Follow-up on banking customer’s stationery orders with supplier
• Projects assistant
• General Customer Services assistant as and when required

How to Apply

Requirements:

• Relevant National Diploma / Degree in Business Management
• Empathy (good listener)
• Sensitive to customer satisfaction
• Assertiveness
• Positive and self-motivated
• Results orientated
• Good organization skills
• Rigour
• Self-initiative
• Stress resistant
• Team Player
• Good at interpersonal and intercultural communication
• Languages: English and other, according to the covered area
• Must be criminal and credit clear.

Please forward your CV, ID and qualification in Business Management to recruit@gemalto.com with the reference: Customer Service Learnership.

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